The Menu Psychology Tricks That Work on Everyone (And How to See Through Them)
Menus are designed to make you spend more. Once you know the tricks, you can actually make the choice you wanted to make all along.
Menus are designed to make you spend more. Once you know the tricks, you can actually make the choice you wanted to make all along.
The anchor item
Every menu has one absurdly expensive item. It’s not there because anyone orders it. It’s there to make the second-most-expensive item look reasonable by comparison. When you see a $95 wagyu steak, the $52 lamb suddenly seems moderate.
The golden triangle
Your eye enters a menu at the top right, swings to the top left, then moves down the center. The items placed at those three points are the ones the restaurant most wants you to order. Usually the highest-margin items, not the best items.
Descriptions that sell
“Slow-roasted” sounds better than “roasted.” “Farm-fresh” sounds better than “fresh.” “Hand-cut” sounds better than “cut.” These words add perceived value without adding actual value. The dish is the same. The price is higher.
How to counter it
Ask what’s good tonight. Ask what the kitchen is proud of. Ask what they’d eat if they were sitting where you’re sitting. That conversation bypasses the whole menu design entirely.